A woman walking past a large screen displaying a presentation slide at the TSPA Summit 2025 in Dublin. The slide features a photo of a smiling woman with glasses and the name Ece Ozkan, Policy Manager at Vinted, along with the presentation title: 'A Content Policy Approach to Combating Novel Threats in Online Marketplaces.' The conference room has a black curtain backdrop and a colorful, patterned carpet.

I’ve spent 15+ years inside some of the world’s biggest platforms, building the Trust & Safety frameworks that most people never see but everyone is affected by.

Policy from the inside looks very different from the outside. I’ve been in the room when the crises hit, when the regulations land, and when the product team needs someone to translate all of it into something that actually works.

Now I’m taking that experience independent. I work with platforms navigating the EU AI Act, DSA, OSA, and the messier questions that don’t yet have a regulation attached to them. If that sounds like where you are, I’d love to hear what you’re working on.

My Approach

Effective Trust & Safety programs require more than policy documents. They require operational systems that can adapt to evolving risks, scale with products, and support sustainable business growth.

My approach focuses on practical implementation, cross-functional collaboration, and building governance structures that work in real operational environments.